Frequently Asked Questions

Got questions? We’ve got answers. Explore our FAQ page to find solutions to your most common queries. Otherwise, reach out to ROBAM today for expert guidance.

Every rangehood draws in air which is expressed in cubic metres per hour, this is the rangehood’s extraction rate. The higher the extraction rate is, the more air and contaminates are being sucked and extracted through the rangehood.

We recommend that filters should be cleaned every 1-2 months to keep your rangehood running with a high extraction rate.

If you own a rangehood with a charcoal filter, the recommended frequency for cleaning is 3-monthly.

We recommend cleaning your dishwasher with a reputable dishwasher cleaner every 3 months.

Refer to the supplied User Manual for further information and instructions on troubleshooting. If you require further assistance, please contact our customer service team on 1300 176 226 or via email service@robam.com.au.

Please contact our friendly team on 1300 176 226 (commercial customers) or 1300 076 226 (retail customers), or via email service@robam.com.au for assistance.

For all warranty related enquiries please contact our team at warranties@robam.com.au or call 1300 076 226 (retail customers) 1300 176 226 (commercial customers).